Your first bill is prorated to also include the next month of service.
Page two of the bill shows the service period covered by the bill.

Category: Billing

For E-Billing, verify that your bill has not landed in your junk or spam folder. To avoid this add billing@lakelandenergy.com to your safe senders list.
For Paper Billing, allow 5 days for mail delivery or sign up for email delivery to get your bills faster.

Category: Billing

Payments that are made after the due date may not be reflected on your next bill.
To ensure receipt before the due date, allow 3-5 days for payment delivery.

Category: Billing

Depending on your connection date, your first bill will arrive on approximately the 18th of the month following your connection date.
Allow 5 extra days for mail delivery.

Category: Billing

1. Pre-authorized payment – a void cheque or bank debit form is required for automatic bank account payments. Credit card auto-payments can be set up through your customer portal or by calling the Billing Team at 844-662-7722.
2. Online – by adding Lakeland Energy Ltd as a payee and using your nine-digit account number, without the hyphen.
3. Credit card payments can be phoned in to the Billing Team (see above) Mon-Fri between 8:30 am and 4:30 pm.
4. Cash or cheque at either the Bracebridge office (196 Taylor Road) Mon-Fri between 8:00 am and 4:00 pm or Huntsville office (Suite 200 – 395 Centre St. N) Mon-Fri between 8:30 am and 4:30 pm
5. Mail your cheque to Suite 200 – 395 Centre St. N. Huntsville ON. P1H 2M2. Please include your payment remittance stub, or ensure your account number is written on your cheque.

Category: Billing

Fibre, phone and TV customers call 705-646-1846
Hot water heater customers call 705-646-9014

Our Toll free number is 1-844-662-7722
Our email is billing@lakelandenergy.com or waterheaters@lakelandenergy.com

Category: Billing