Maintenance and Outages

Information on known network or service outages.

Planned Upgrade for Bracebridge (Holditch & Dill area)

Outage Start Date: Sep 05, 2024

Outage Start Time: 7:00 AM

Estimated Restoration Date: Sep 30, 2024

Estimated Restoration Time: 4:00 PM

Downtime Expected: 10-15 MINS Per Customer

Areas Affected: Dill (between Warf Rd. and Wellington, Holditch and Smith St.)

Services Affected: All Services

Type of Outage: Scheduled Maintenance

Outage Description:

Dear valued customer,

As part of our ongoing efforts to improve the performance, reliability and integrity of our network, routine outages for maintenance and/or upgrades are required. Every effort will be taken to minimize this service interruption and we apologize for any inconvenience this may cause. Please refer to the outage information below.

Bracebridge Outage

Outage Start Date: Aug 21, 2024

Outage Start Time: 1:00 PM

Downtime Expected: NO ETA

Areas Affected: McVittie Place Bracebridge area

Services Affected: All Services

Type of Outage: Emergency

Outage Description:

UPDATE - All service have been restored.

We have received notice of no service in the McVittie Place are of Bracebridge.  Crews are headed to investigate and we will provide updates as they become available.

 

Maintenance Outage – Huntsville

Outage Start Date: Jul 17, 2024

Outage Start Time: 1:00 AM

Estimated Restoration Date: Jul 17, 2024

Estimated Restoration Time: 7:30 AM

Downtime Expected: 6.5hrs

Areas Affected: Huntsville

Services Affected: All Services

Type of Outage: Scheduled Maintenance

Outage Description:

This is part of our ongoing efforts to improve the performance, reliability and integrity of our network.

Scheduled Maintenance – Outages

Outage Start Date: Jun 20, 2024

Outage Start Time: 7:00 AM

Estimated Restoration Date: Jul 19, 2024

Estimated Restoration Time: 4:00 PM

Downtime Expected: 10-15 MINS Per Customer

Areas Affected: Ewing St, Dill St, Spencer St. Bracebridge

Services Affected: All Services

Type of Outage: Scheduled Maintenance

Outage Description:

Converting customers to CSP.  Techs will be working on one FOSC at a time, migrating customers over in small batches.

Planned Maintenance Outage – Huntsville

Outage Start Date: Jul 10, 2024

Outage Start Time: 1:00 AM

Estimated Restoration Date: Jul 10, 2024

Estimated Restoration Time: 7:30 AM

Downtime Expected: 6.5hrs

Areas Affected: North and West ends of Huntsville

Services Affected: All Services

Type of Outage: Scheduled Maintenance

Outage Description:

This is part of our ongoing efforts to improve the performance, reliability and integrity of our network.

Scheduled Upgrade Maintenance – ALL Customers

Outage Start Date: Jun 19, 2024

Outage Start Time: 3:00 AM

Estimated Restoration Date: Jun 19, 2024

Estimated Restoration Time: 6:00 AM

Downtime Expected: Multiple 10 Minute Outages

Areas Affected: All Areas

Services Affected: All Services

Type of Outage: Scheduled Maintenance

Outage Description:

Lakeland Networks will be upgrading network routers. As each device is upgraded, localized outages in each area serviced will occur. Each individual customer "may" experience up to three separate outages.