Instructions for changing your WiFi network’s name and password.
How do I change my wireless WiFi settings?
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Archive:
Support FAQs
How do I log into my wireless router?
Detailed instructions for how to access your router’s admin area.
How do I work my wireless router?
Instructions for using the Lakeland Networks Managed Router, including features, buttons and lights.
Why is my wireless internet slow?
Troubleshooting tips for slow internet, including how to check your internet speed, router connection, devices and WiFi signal.
How can I keep my old phone number?
If you are moving to Lakeland Networks from a different phone company and you want to keep your phone number, DO NOT CANCEL YOUR CURRENT PHONE SERVICE. In order to keep your existing number when you transfer it to your new Lakeland Networks internet service, you don’t...
How do I contact the Customer Service team?
Direct phone numbers and email addresses for the Lakeland Networks billing team.
How do I pay my bill?
Instructions on how to pay your bill online, over the phone, in person or by mail.
Why is my first bill higher than expected?
Your first bill is prorated and includes both the current month and the next month of service.
When will I get my first bill?
Depending on your connection date, your first bill will arrive 1-7 business days after the final business day of the calendar month (online or via mail).
Are Video-On-Demand and Pay-Per-View available?
No, these options are not currently available.