Can I relocate the splice box on the side of my house?
Contact our customer support department and we can schedule a technician to relocate the equipment. Please note that sending a technician is a billable charge.
How can I relocate my router? The fibre cable is too short.
Contact our customer support department to inquire about getting a longer fibre optic cable. Please have a measurement of how long a cable you need when you call. We can provide cables between 2 and 40 meters in length.